Delete Account
Request permanent deletion of your Sportzio account and associated data
⚠️ Important Notice
Account deletion is permanent and irreversible. Once your account is deleted, you will lose access to all your data, including your profile, game progress, and account history.
📧 How to Request Account Deletion
To request deletion of your Sportzio account, please follow these simple steps:
📧 Send Deletion Request
Email us at support@sportziolive.com with the subject line: "Account Deletion Request"
📝 Provide Account Information
Include your registered email address and username to help us identify your account
✅ Verification Process
We'll verify your identity and confirm the deletion request within 2-3 business days
🗑️ Account Deletion
Your account and associated data will be permanently deleted within 30 days of verification
🗄️ What Data Gets Deleted
When you request account deletion, the following data will be permanently removed:
Personal Information
- Email address
- Username and display name
- Profile information
- Account preferences
Game Data
- Game progress and scores
- Puzzle completion history
- Achievement records
- App usage statistics
Social Data
- Referral codes and history
- Contact support messages
- User presence data
- App interaction logs
Technical Data
- Device information
- App crash reports
- Error logs and analytics
- Authentication tokens
⏰ Data Retention Period
Immediate Deletion (0-7 days)
Account access is immediately disabled. Personal profile data, game progress, and user-generated content are marked for deletion.
Standard Deletion (30 days)
All personal data, game records, and account information are permanently deleted from our active systems.
Backup Deletion (90 days)
Data is removed from backup systems and disaster recovery archives. Some anonymized analytics may be retained for legal compliance.
💡 Alternatives to Account Deletion
Before deleting your account, consider these alternatives:
Temporary Deactivation
Take a break without losing your data. Contact support to temporarily deactivate your account.
Data Export
Download a copy of your data before deletion. Request a data export from our support team.
Privacy Settings
Adjust your privacy settings in the app to limit data collection without deleting your account.
Update Information
Modify or remove specific personal information from your profile instead of full deletion.
🆘 Need Help?
If you have questions about account deletion or need assistance, our support team is here to help:
Email Support
support@sportziolive.com
Response time: 24-48 hours
Website
sportziolive.com
Visit our website for more information
Legal Notice
This account deletion process complies with applicable data protection laws including GDPR, CCPA, and other privacy regulations. For more information about how we handle your data, please review our Privacy Policy and Terms of Service.
Last updated: January 7, 2025